Dg48 Privacy Policy — Protection of Your Personal Information
This Privacy Policy explains how dg48 collects, uses, stores, and protects the personal information of users on our platform in Malaysia. Please read this document carefully.
Updated: January 2026
Information We Collect
When you use the dg48 platform, we collect certain categories of information to ensure the services we offer run smoothly, securely, and in line with your needs as a Malaysian user.
Account & Identity Information
- Full name, date of birth, and gender collected during the registration process.
- Active email address and mobile phone number.
- Identity verification details collected during the KYC (account verification) process.
Device & Browser Information
- Device type, operating system, and browser version in use.
- IP address and approximate geographic location based on IP.
- Session data including login time, duration of use, and pages visited.
Payment Information
- Details of deposit and withdrawal transactions in Malaysian Ringgit (MYR).
- Bank name and registered bank account number for withdrawals.
- Transaction records for DuitNow or FPX used on the platform.
We do not store credit or debit card numbers directly. All payment processing is handled through secure payment gateways that comply with industry standards.
Purpose of Information and Cookie Usage
Your personal information is used to create and manage your dg48 account, process financial transactions, verify your identity, and grant access to platform services.
Your email and phone number are used to send important account notifications, promotional updates (if you have opted in), and responses from the dg48 customer support team.
Usage data is analysed in aggregate to understand user behaviour, identify technical issues, and continuously improve the dg48 platform experience.
Dg48 uses session cookies to keep you logged in, preference cookies to save your language settings, and analytics cookies to understand usage patterns. You can manage cookie settings through your browser, though this may affect certain platform features.
Data Storage, Security & Information Sharing
Data Security
Dg48 uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your browser and our servers. Account passwords are stored in hashed format and cannot be read directly. Access to the user database is restricted to authorised personnel only and is continuously monitored.
While we take all reasonable security measures, no online system can be guaranteed 100% secure. You are responsible for safeguarding your login credentials and must notify us promptly if you suspect any unauthorised access.
Data Retention Period
Account information is retained for as long as your account remains active and for any period required by law or legitimate business needs following account closure. Financial transaction records are kept in accordance with applicable legal requirements in Malaysia.
Third-Party Sharing
Dg48 does not sell, rent, or trade users' personal information to third parties for marketing purposes. Information may be shared under the following limited circumstances:
- Payment service providers that process your MYR transactions — only the information necessary to complete each transaction is shared.
- Malaysian legal or government authorities where required by law or court order.
- Technology providers that help operate the dg48 platform, bound by strict confidentiality agreements.
User Rights & Policy Changes
As a dg48 user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold in relation to your account.
You may request corrections to any inaccurate or incomplete information via your account settings or by contacting customer support.
You may request account closure and deletion of your personal data, subject to any legal record-keeping obligations.
Privacy Policy Changes
Dg48 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Users will be notified of any material changes via email or in-platform notification. Continued use of the platform after changes are published constitutes acceptance of the updated terms.
For any enquiries regarding this Privacy Policy or to exercise your rights as listed above, please contact the dg48 support team by email at: [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe. You may also refer to our FAQ section us for more information.
Your Data, Our Responsibility
Your trust is dg48's top priority. If you have any questions about how we handle your information, our team is here to help.
Privacy email: [email protected]